Category Archives: Employee Spotlight

Employee Spotlight-Alex Jackson


This month’s employee spotlight is on Alex Jackson, Closing Manager at the Macey’s in Providence.

Alex started working at Macey’s in Providence just over three years ago. Most of his time with Macey’s has been as the meat/deli supervisor.

Alex is a great team member and everyone has great things to say about him. Kerry Chin, the store director at the Macey’s in Providence said:

Alex Jackson outstandingly represents our company values. He is an exceptional leader, has great guest service, and always willing to go above and beyond. He is more than willing to help other departments where needed and has a great attitude. Alex understands the importance of engaging with front line team members in a positive manner. They feed off of his enthusiasm.”

Alex loves his job and it is evident to all that meet him. He always has a smile and is enthusiastic about everything. He likes the challenge that each day at Macey’s brings and enjoys figuring out how to adjust things based on that day’s circumstances.

Alex offers great customer service, and those that shop at the Providence store have noticed. A while ago a lady was shopping at the store for the first time and was having a hard time finding what she needed. Alex noticed that she needed assistance and walked her through the entire store to get everything on her list. Alex also went above and beyond by talking through meal plans and other details to make her shopping easier. The guest really enjoyed her visit now visits Macey’s often.

Alex’s favorite Macey’s item is the scratch-made poppy seed muffins from the bakery. “They are so delicious”, he said. The smell coming from the bakery each morning entices him to run over and buy one. If you haven’t tried Macey’s muffins, be sure to pick some up on your next shopping trip.

The next time you are at Macey’s be sure to say “hi” to Alex.


Cindy Hawkins

Employee Spotlight-Cindy Hawkins

Cindy Hawkins

This month’s employee spotlight is on Cindy Hawkins, Front End Manager at the Macey’s in Orem.

Cindy started working at Macey’s in Orem as a cashier in November 1997 since then she has worked as a Front End Supervisor, in HR and as the Front End Manager of that store for the last ten years.

Cindy is happy regardless of what’s going on inside or outside of work.  She is always wearing a smile and sharing a cheerful hello with both team members and guests.  She truly cares about our team members and guests and wants to brighten their day.  It’s always nice to see Cindy walk in the door; she brings with her a feeling of peace and calm.

When big challenges arise Cindy can often be heard saying “we can do this, this will be fun”.  The more inconvenient or challenging a problem may be, the greater her energy and enthusiasm.  She knows how to get stuff done in a hurry, without sacrificing quality.

Cindy’s favorite day is Monday because that is the day that the LDS missionaries shop. Other guests often purchase their groceries and she enjoys watching and feeling the great charity that is found in the Orem community.

Cindy is full of passion.  She’s a competitor, and loves to challenge our front end team members to sell push items.  She usually sells the most, yet allows others to claim the prize or honor for winning. Cindy is a great model for our values; Passion, Fun, Accountability, Integrity, Teamwork and Heart!  It’s evident she loves working here at Macey’s.”

– Todd Barrett, Store Director

Cindy’s favorite Macey’s item is the fresh salsa from the produce made by Suzie each day. She said: “It is so just fresh and delicious”. If you haven’t tried it, be sure to pick some up on your next shopping trip.

Cindy’s tip to shopping Macey’s: use our online grocery service, Macey’s Anywhere™. It is wonderful because you can make your shopping list during lunch be stop by and pick your groceries up on the way home.  To learn more about Macey’s Anywhere and to start shopping visit

Betty Atkinson

Macey’s Employee Spotlight-Betty Atkinson

Betty Atkinson

The March 2016 employee spotlight is on Betty Atkinson, a Courtesy Clerk at Macey’s in Pleasant Grove.

Betty has worked at the Pleasant Grove Macey’s since the doors opened 14 years ago and she is proud to be the oldest team member at the store. She started her work at Macey’s in the service deli and then moved to a Courtesy Clerk. Betty loves her job and the interactions she has with Macey’s guests and team members. Betty knows that people like to be called by name so she has a goal to learn the names of two to three guests each week.

Betty is a great team member and goes above and beyond to help others. When Betty worked in the service deli there was a young gal that was having a hard time breathing. Betty quickly jumped in and made a bed for her with towels and stayed with her until her husband arrived. Both this lady and her husband repeatedly thanked Betty for going out of her way to stay with her. Betty said about the experience: it was no problem at all, it was nothing for me to sit with that sweet girl and make sure she was okay.”

Betty knows where to find everything in the store and wants guests know she is there to help you find things so you don’t waste your time searching. If you are shopping and can’t find something be sure to ask her or another team member; they are happy to offer assistance.

“Betty is almost as great as the name on the building. She has great customer service and everyone loves her. Our guests know her by name, even the kids.”
– Brad Erickson, Store Director

Betty’s favorite Macey’s item is the Macey’s fresh salsa from the produce. She likes it so much that she goes through a 1 lb. container about every other day, so you know it must be good. If you haven’t tried it, stop in and grab some today; you’ll be sure to come back for it again and again.


Macey’s Employee Spotlight-Shirlene Yamashiro


The February 2016 employee spotlight is on Shirlene Yamashiro, Assistant Front End Manager at Sandy Macey’s.

Shirlene has worked at the Sandy Macey’s for 15 years in numerous positions. She has worked as a cashier, Front End Supervisor, Store Trainer and is now the Assistant Front End Manager. Shirlene loves her job and it is evident to all that see her. She is always found with a big smile and a great attitude.

Shirlene loves people and loves to interact with her coworkers and Macey’s guests. She loves the team spirit at Macey’s, works hard to keep that spirit alive. Shirlene always goes above and beyond to help Macey’s guests. A few years ago Shirlene helped an elderly guest out to her car and after the groceries were loaded in the trunk they realized the lady’s keys were locked in the front seat. Shirlene was nice enough to crawl through the passthrough from the trunk to the back seat to rescue the keys.

“Shirlene is the greatest! She has the best customer service in the world and is the most positive and energetic person I know. We love Shirlene.”

– Janel Grangroth, Store Director

Shirlene’s favorite Macey’s branded item is the Kong Kone. However, a mama size is plenty for her. She also loves the fresh salsa from produce and the Macey’s potato chips with their great resealable bag. They all come at great prices so pick them up on your next trip to Macey’s.

Shirlene’s tip to shopping Macey’s: be sure to look at the ad, there are always great prices and when you are in the store ask a Team Member for help. Team Members are always there and happy to offer any assistance they can.


Macey’s Employee Spotlight – January 2016


Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing team members that help make Macey’s a great place to shop and work.

January 2016

This month’s Employee Spotlight is on Karen Adams, Front End Supervisor at Spanish Fork Macey’s.

It all started for Karen when she was 16 years old; little did she know that applying for a job at Macey’s would lead to a lifelong, wonderful career.  Karen began her career as a bagger and sixteen years later, she is now Front End Supervisor.

It’s easy to find out what keeps Karen coming to work every day, the guests and her coworkers. Karen is very passionate about guest service. Taking care of the guests ensures that they keep coming back. She’s managed to form great friendships with the guests and they’ve come to expect that if a problem occurs, Karen will help them solve it. Along with the great guest relationships, Karen also thoroughly enjoys working with her front end team. She enjoys training new baggers, watching them grow and having fun.

“Karen Adams always comes to work with a smile and a great attitude.  It doesn’t matter if she is scheduled as a Front End Supervisor, a cashier or bagger; she always gives 100% effort.  There is not a job that is beneath her dignity.  I wish that I could have such a great attitude.”

– Bill Summers, Store Director

Karen’s favorite Macey’s branded item is the fresh salsa from produce. Made fresh daily at a cost you can’t beat, give it a try today.

Her tip for shopping Macey’s: Use Macey’s Anywhere to do your grocery shopping.



Macey’s Employee Spotlight- November

Maceys_EmployeeSpotlight_11Nov851x317Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing Team Members that help make Macey’s a great place to shop and work.

November 2015

This month’s Employee Spotlight is on Karen Kupfer, Store Trainer at the Ogden Macey’s.

With her bubbly personality and contagious laugh, Karen fits her position as Store Trainer perfectly. After starting as a cashier, she moved into cashier trainer and eventually moved into the Store Trainer position where she handles payroll, new employee orientation, HR and supervises the front end.

Karen is one in a million and a definite asset to Macey’s, she does it all!

  • Craig Howard, Store Director

Karen has been with the Ogden Macey’s for seventeen years. The people, friends and team members are what keep her working here. Her favorite part of her job is the new hire orientations. She loves introducing new employees to Macey’s and working with all of the different store departments.

Karen doesn’t just enjoy taking care of new employees; she also truly loves assisting store guests. She spoke of a time when she was helping an elderly lady out to her car. The lady realized that her keys were locked inside. The lady tried to call her husband to help her but was unsuccessful. Instead of leaving the guest to deal with this on her own, Karen drove her to her house to get a spare set of keys. If that isn’t great guest service, I’m not sure what is.

Karen’s favorite item at Macey’s is the fresh salsa from our produce department and it pairs nicely with the Macey’s tortilla chips.

Her Macey’s experience tip: Shop our fresh departments. We have a scratch bakery, fresh ground beef in the meat department and fresh salads in the deli.

Macey’s Employee Spotlight October 2015 – Meet Scott

Spotlight image

Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing employees that help make Macey’s a great place to shop and work.

October 2015

This month’s Employee Spotlight is on Scott Jensen, General Merchandise Manager at Macey’s Lehi.

Scott spends his time ensuring that his areas are merchandised beautifully and items are easy to find. He’s been in his current position for only 6 months but has already made a huge difference in the store merchandising. Scott loves being a GM Manager because he is allowed a chance to be creative.

Scott has been with Macey’s for three years, including two and a half years in the Receiving department. Scott came over to Macey’s from the Lin’s store in Cedar City. He feels good every day coming to work and calls Macey’s the best place he has worked.

Scott enjoys helping out in different departments. You can often find him assisting with the BBQ Box smoker, smoking delicious ribs or helping out at our local Farmer’s Market. Scott wanted to push our local Utah peaches so he took some of the peaches from the Farmer’s Market and put them in the BBQ Box creating a delicious grilled peach.

“There are no walls with Scott. He is always willing to help with anything that I ask. He never says no and I can always count on him to do a great job “said Dave Fisher, Store Director of Macey’s Lehi.

Scotts’ favorite Macey’s item is the bakery. He loves everything in the bakery from doughnuts, to cookies to breads. He also had some very nice things to say about our new exclusive brand of ice cream, Red Button Vintage Creamery. It sounds like Scott has a bit of a sweet tooth.

To make your experience at Macey’s even better, Scott recommends checking out the treasure aisle deal wall. Macey’s prides itself on providing a good value to customers.







Macey’s Employee Spotlight- Meet Cordell


Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing Team Members that help make Macey’s a great place to shop and work.

September 2015

This month’s Employee Spotlight is Cordell Nielson, Assistant Store Manager at Provo Macey’s.

It’s hard not to smile when you speak to Cordell. His passion for his job and joy for life shine through when he speaks. Cordell has been with Macey’s for twelve years, splitting the majority of those years between Provo and Orem Macey’s. He started on the freight crew and has worked his way up through various positions in the store. He loves his current position primarily because he likes being informed on the goings on of the store and having a plan of action.

Cordell defines what Macey’s is about. He is consistent, thorough and great at training people. He is dedicated to exhausting all efforts to take care of our guests.

  • Rich Jensen, Store Director

Cordell loves many things about Macey’s but the main one is the culture and the people. The team is hard-working, engaged and friendly and he enjoys coming to work every day. He also loves interacting with the guests who shop the store. He prides himself on guests having a great and satisfying shopping experience. The experience includes anything from the check stand and items being in stock to the cleanliness of the store.

Cordell doesn’t just hope guests have a great experience; he goes above and beyond to make sure they do. A guest came in last Thanksgiving to order turkeys for all of his employees as a holiday gift. Cordell worked with the meat manager to make sure they had the 200 turkeys required and at a great price. The guest did not have the means to transport all of the turkeys so Cordell created a voucher. He worked with the photo lab to create a custom voucher for each employee with their name and a holiday message for them to come in with and redeem their turkey. The system worked perfectly and all of the employees received their turkeys.

Cordell’s favorite Macey’s branded item is the Macey’s potato chips. The chips are great but what he loves the most is the resalable bag. It keeps you from having to hunt for a bag clip to keep them fresh.

His tip for shopping Macey’s: Double ad Monday. Monday’s at Macey’s are the days when the ads overlap and you can find some great deals.


Macey’s Employee Spotlight- August

Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing Team Members that help make Macey’s a great place to shop and work.


August 2015

This month’s Employee Spotlight is on Jayna Ostler, Assistant Service Deli Manager at Clinton Macey’s.

Jayna has been with Macey’s for two-and-a-half years. She started as a deli associate and was recently promoted to Assistant Service Deli Manager. She loves her job because it involves working with food. She enjoys making potato salad and sending store guests home with a delicious dinner solution that she made.

Jayna is extremely dependable and always willing to help. She is very creative, great to work with and a complete asset to our store.

  • Rick Griess, Store Director

Jayna loves her co-workers and the guests who visit the store. She especially loves seeing one family who visits the deli every day. The family comes in with a budget and Jayna helps them determine what they can purchase with that amount. She looks forward to seeing them and truly enjoys helping them get the most for their money.  Her exceptional customer service exemplifies what Macey’s is about and doesn’t go unnoticed.

She is a kind person who enjoys helping and talking to others. Jayna is more than just a deli clerk. She is an accomplished writer and has self-published three young adult novels, including editing and marketing them. She usually always has copies with her. She loves her job at Macey’s because it also allows her to pursue her writing.

Jayna’s favorite item at Macey’s is the fresh salsa and she has to stop herself from buying it constantly.

Her Macey’s experience tip: If you need help, don’t hesitate to ask anyone. We are always willing to help.


Macey’s Employee Spotlight – July 2015



Welcome to Macey’s Employee Spotlight. The Employee Spotlight is a great opportunity to recognize the amazing employees that help make Macey’s a great place to shop and work.

July 2015

This month’s Employee Spotlight is on Camilla Larson, Baker Clerk at Macey’s Logan.

Camilla exemplifies teamwork and guest service. She continuously goes above and beyond for guests and creates an environment that guests want to keep coming back to. Congratulations to Camilla Larson, the Macey’s Spotlight of the month!

Camilla grew up shopping at Macey’s. When she found her love of cake decorating, she decided to pursue a position at the Macey’s bakery. She started with Macey’s at the Provo location. Five years later, she is the Bakery Clerk at Macey’s Logan. Macey’s runs in her family, her husband currently also works at the Providence location.

Camilla exemplifies what guest service should be.  She is always smiling and anytime she asks me a question it is in regards to how she can solve a guest request or else a suggestion on how to make the store or Bakery Department better.  If I could clone her I would.  I never have to worry about how the bakery is running while she is on shift; she is willing to do anything that we ask.

  • Roger Anderson, Store Director

Camilla is very passionate about her work and is very detail-oriented. Ensuring that the bakery order is right is very important to her; she does not want to let any of the guests down. She helps out all over the bakery and is currently learning doughnut frying. However, her favorite part of the job is decorating cakes. She frequently goes above and beyond during her closing shift and decorates the next day cake orders. The normal decorators leave at 12 so her initiative to get the cakes decorated is truly an asset to guests.

 “Camilla is an awesome employee! She offered to make us a last minute birthday cake in fall/Halloween style and it was amazing!”

  • Guest comment

“Camilla in the bakery department is amazing! Her work is creative and beautiful! Wonderful experiences with her. “

  • Guest comment