Jill Hoppie isn’t afraid to go the extra mile for guests. In fact, it’s one of her favorite things about working at Macey’s. She’s had plenty of experience in her five years at Macey’s on Highland Drive. Jill is currently a butcher-block supervisor and previously worked in the bakery there. She loves her team and the fun they have working together, but interacting with guests makes her day. She does her best to remember names and looks forward to seeing the regular shoppers who come in daily.
“I like going the extra mile for people. I like helping,” said Jill. “I’ve made life-long friends with some of our frequent guests. I know about their family, they know about mine. They bring me Christmas presents and always make sure to say hi when they’re in the store.”
One guest experience really stands out to Jill. The family had already finished their shopping before they remembered they needed something from the butcher block. They couldn’t wait for the item to be cut and seasoned, but really wanted it. Jill took the order and delivered it to their home shortly after. Her extra efforts made an impression on the family and now they’re good friends with Jill.
“Jill is a great part of the Macey’s on Highland Drive team,” said Alan Russell, Jill’s store director. “She’s always willing to help, is reliable, very friendly, and a great person to work with. The whole team just loves her.”
Favorite Macey’s Product: The fresh squeezed grapefruit juice.
Tip for Shopping at Macey’s: “Come in with an open mind and ready to experience all the new products and services.”