This month’s employee spotlight is on Alex Jackson, Closing Manager at the Macey’s in Providence.
Alex started working at Macey’s in Providence just over three years ago. Most of his time with Macey’s has been as the meat/deli supervisor.
Alex is a great team member and everyone has great things to say about him. Kerry Chin, the store director at the Macey’s in Providence said:
“Alex Jackson outstandingly represents our company values. He is an exceptional leader, has great guest service, and always willing to go above and beyond. He is more than willing to help other departments where needed and has a great attitude. Alex understands the importance of engaging with front line team members in a positive manner. They feed off of his enthusiasm.”
Alex loves his job and it is evident to all that meet him. He always has a smile and is enthusiastic about everything. He likes the challenge that each day at Macey’s brings and enjoys figuring out how to adjust things based on that day’s circumstances.
Alex offers great customer service, and those that shop at the Providence store have noticed. A while ago a lady was shopping at the store for the first time and was having a hard time finding what she needed. Alex noticed that she needed assistance and walked her through the entire store to get everything on her list. Alex also went above and beyond by talking through meal plans and other details to make her shopping easier. The guest really enjoyed her visit now visits Macey’s often.
Alex’s favorite Macey’s item is the scratch-made poppy seed muffins from the bakery. “They are so delicious”, he said. The smell coming from the bakery each morning entices him to run over and buy one. If you haven’t tried Macey’s muffins, be sure to pick some up on your next shopping trip.
The next time you are at Macey’s be sure to say “hi” to Alex.